Medical Benefits

Through our 20 year relationship with Kaiser Permanente Labor and Trust division, we have developed a variety of plan options suitable to any employer. We offer over 40 different plan designs including Traditional HMO plans ranging from $5 to $40 co-pays, Multiple Deductible HMO Plans, and Consumer Driven Health Plans (HSAs).

Kaiser Permanente offers:

• Full hospitals offering centralized care
• Free Healthy Living classes and programs
• Web access allowing members to email their physicians, view test results, view medical records, place pharmacy orders, schedule or cancel appointments, and manage their health plans.

Contact Kaiser Permanente

Carrier Website: www.kp.org

Helpful Phone Numbers:

Member Services — (800) 464-4000

COBRA Direct Pay Department — (888) 236-4490

Deductible Service Team — (800) 390-3507

Blue Shield of California is a California based not-for-profit health plan that has provided Californians with coverage for more than 70 years. It’s mission is to provide affordable access to high-quality care at an affordable price.

Blue Shield of California Offers:

• Our high-performance network, which is available in 26 California counties and includes more than 16,000 physicians committed to driving change through accountability, transparency, and aligned incentives.
• Optimized network solutions to accommodate the busy lifestyles of members, including:
  • Heal™, which offers doctor visits at a participant’s home, office, or hotel 365 days a year.
  • A telemedicine and telebehavioral health service that allows members to seek care 24/7/365 via telephone or secure video.
• Shield Concierge, our integrated service model for that combines the service of a dedicated clinical team with specialized Customer Care representatives to drive optimal engagement and one-on-one, personalized support to members.
• Value-added programs and services exclusively for members included at no additional charge, such as:
  • Healthy Savings, a discount program in partnership with select grocery stores that allows members to save up to $100 a week on healthy foods.
  • Call the Car, a transportation service exclusively for eligible members who are recovering from serious illness.
  • LifeSpring, a meal delivery service exclusively for eligible members who are experiencing serious illnesses.
• Wellvolution®, our newly revised lifestyle medicine offering that provides a structured yet personalized digital platform using best-in-class apps, evidence-based therapies, and member-centric design

Contact Blue Shield of California

Carrier Website: www.blueshieldca.com

Helpful Phone Numbers:

Customer Care – (855) 747-5800

We have now partnered with Sutter Health Plus which is an HMO health plan affiliated with not-for-profit Sutter Health. They offer affordably priced health plans to individuals, families and employers in the greater Sacramento, Central Valley and Bay Area communities. The provider network includes many of Sutter Health’s nationally respected and recognized hospitals, physician organizations, surgery centers, outpatient lab sites, urgent care centers and other health care services.

Sutter Health Plus offers:

• Access to high quality Sutter Network
• Nearly 5,600 providers at 25 hospitals and campuses
• Affordably Priced Copayment, Deductible, and High Deductible Plans
• Convenience and Personal Attention from dedicated physicians
• Coordinated Patient Care
• My Health Online website & mobile application to make appointments, renew prescriptions, message your care team, and more

Contact Sutter Health Plus

Carrier Website: www.sutterhealthplus.org

Member Portal: shplus.org/memberportal

My Health Online: mho.sutterhealth.org

Helpful Phone Numbers:

Members Services — (855) 315-5800

As a recognized leader in the health and well-being industry, we have partnered with United Healthcare due to their commitment to the delivery of quality care and its continual improvement. United Healthcare’s nationwide network includes 654,000 physicians and health care professionals, 80,000 dentists and 5,127 hospitals. Our office currently offers multiple HMO and PPO plans to participating employers.

United Healthcare offers:

• National Network
• Online tools for members available on myUHC.com
• Twenty-four hours access to nurse advice
• Proactive care and disease management programs
• Minimized paperwork to allow doctors the freedom to concentrate on treating patients

Contact United Healthcare

Carrier Website: www.myuhc.com

Helpful Phone Numbers:

PPO Member Services — (800) 377-5154

HMO Member Services — (800) 624-8822

COBRA Member Services — (866) 747-0048

Chinese Community Health Plan (CCHP) offers a selection of affordable health benefit packages, with a variety of copayment and premium options, we have partnered with CCHP to provide an excellent alternative for employees who live or work in San Francisco.

Chinese Community Health Plan offers:

• Years of experience serving the Chinese community
• Over 160 bilingual, bicultural physicians and staff
• The Member Services Department is conveniently located in the heart of San Francisco’s Chinatown
• Worldwide emergency coverage
• Year round health education programs and seminars
• Disease management program to help patients maintain better control of their health

Contact Chinese Community Health Plan

Carrier Website: www.cchphmo.com

Helpful Phone Numbers:

Member Services — (415) 834-2118